30-Day Return Policy

We offer a 30-day return policy on most items. If you're not fully satisfied with your purchase, you may return it within 30 days of delivery.
Return Conditions ▸

Eligible for Return

  • Unused items in original condition
  • Original packaging and tags intact
  • Proof of purchase (receipt or order number)
  • Returned within 30 days of delivery

Not Eligible for Return

  • Customized or personalized items
  • Items marked as final sale
  • Worn or used merchandise
  • Items without original packaging
How to Return (Step-by-step) ▸
Step 1 — Contact Us
Email: returns@sportstraya.com
Include: order number, item(s) to return, reason for return
Step 2 — Return Authorization
We'll send a return authorization number and instructions within 24–48 hours.
Step 3 — Ship Your Return
Pack items securely in original packaging and include the return authorization number. Use provided return label if applicable.
Step 4 — Refund Processing
Returns inspected within 2–3 business days of receipt. Refund processed to original payment method — allow 5–7 business days to appear.
Refund Policy ▸

Full Refund

  • Defective or damaged items
  • Wrong item received
  • Items not as described

Refund Minus Shipping

  • Change of mind returns
  • Size / color exchanges

Return Shipping Costs:

  • Free return shipping for faulty items
  • Customer pays return shipping for change of mind
  • Return shipping label available for $9.95
Exchange Policy ▸
Prefer an exchange? We're happy to help!
  • Contact us at returns@sportstraya.com
  • We’ll arrange exchange for a different size/color (subject to stock availability)
Damaged or Defective Items ▸
Received a damaged item?
Contact us within 48 hours of delivery and provide clear photos of the damage. We will arrange a free return and replacement or refund.