Privacy Policy — Sportstraya.com

Last Updated: November 22, 2025

At Sportstraya.com (“we”, “us”, “our”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit or make a purchase on our website (“Site”).

By using our Site, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment details (processed securely by third-party processors, not stored by us)

1.2 Automatically Collected Information

We automatically collect certain information when you visit our Site, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on the Site
  • Cookies and tracking data

1.3 Cookies & Tracking

We use cookies to:

  • Provide essential website functionality
  • Improve your browsing experience
  • Analyze website usage
  • Remember your preferences

You may disable cookies, but some features may not function properly.

2. How We Use Your Information

  • Process and deliver orders
  • Send order confirmations and updates
  • Respond to customer service requests
  • Improve website performance and user experience
  • Personalize product recommendations
  • Prevent fraudulent activities
  • Send marketing emails (with your consent)

3. Sharing Your Information

We do not sell your personal information.

3.1 Service Providers

We may share data with trusted third-party providers such as:

  • Payment processors
  • Shipping carriers
  • Email marketing services
  • Analytics tools

3.2 Legal Requirements

We may disclose your information when required by law or to protect our rights.

4. Data Security

We implement security measures including SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure.

5. Your Rights

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent
  • Request a copy of your data

To exercise these rights, please contact us using the details below.

6. Data Retention

We retain your information only as long as necessary for order fulfillment, legal compliance, and improving our services. When no longer needed, data is securely deleted.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided information, please contact us immediately.

9. International Users

Your information may be stored or processed in countries other than your own. By using the Site, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions, you may contact us at:

Email: support@sportstraya.com

Returns: returns@sportstraya.com

Wholesale: wholesale@sportstraya.com